Navigraph Privacy Policy
Navigraph is committed to protecting and respecting your
privacy.
This policy, together with our Terms of Service, sets
out how we collect, store and process any personal information that we gather
through our website, our software, or that you provide to us directly. Please
read this policy carefully to understand our views and practices regarding your
personal information and how we will treat it.
By accepting the Terms of Service, you are accepting and
consenting to the practices described in this policy. Should we ask you to
provide certain information by which you can be identified when using this
website, or our software, then you can be assured that it will only be used in
accordance with this Privacy Policy.
According to the General Data Protection Regulation (GDPR)
(EU) 2016/679:
● We
clearly state the purpose for collecting personal information from you. We do
that via this Privacy Policy.
● We
limit the amount of personal information we collect from you to only include
information which is necessary. This is illustrated in a table below.
● We
always ask permission to process your personal information in such cases where
your permission is needed.
● We
use sufficient security measures to protect your personal information, and we
demand that partners processing information on our behalf also use sufficient
security measures.
● We
respect your right to review your personal information stored with us, and the
right for you to edit and delete this personal information.
We may change this Privacy Policy from time to time by
updating this page. You should check this page frequently to ensure that you
are happy with any changes. This policy is effective from 25 May 2018.
1. Information we may collect about you
|
Purposes of processing
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Legal bases of processing
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Personal information collected
|
|
To deliver data during subscription period
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● Performance of contract: Subscription as described in
Terms of Service
|
● Username
● Email
● Payment information
● Purchase history
● User ID
● Country
|
|
To comply with tax and accounting laws
|
● Legal requirement
|
● Name
● Email
● Purchase history
● User ID
● Country
|
|
To promote goods and services
|
● Performance of contract: Email messages as described
in Terms of Service
● Consent
|
● Name
● Email
● Purchase history
● User ID
● Country
|
|
To improve website and software
|
● Terms of Service
● Consent
|
● User ID
● Usage history
|
|
To facilitate installation and maintenance of addon
datasets
|
● Consent
|
● User ID
● Installed flight simulation related software
|
|
To provide aircraft position for moving maps and
other context dependent software functions
|
● Consent
|
● User ID
● Installed flight simulation related software
● Aircraft position
|
|
To identify you in support forum
|
● Consent
|
● Username
● Avatar picture
|
|
To identify you in support email system
|
● Consent
|
● Username
● Email
● Any contact information you may have in your email
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1.1. Information you provide to us
You may provide us with information by filling in forms on
our website or by corresponding with us by email, or posting in our support
forum. This includes information you provide when you register for an account,
purchase a subscription, or request support. The personal information you
provide may include your name, email address, username, personal interests,
preferences, payment information and other information about yourself to enable
us to provide you with software products and customer service. By providing us
with this information, you expressly consent to our use of your personal
information in accordance with this Privacy Policy.
1.2. Information we collect about you
When you visit our website we may automatically collect
information about your computer, including your IP address, information about
your visit, your location, your browsing history, and how you use our website.
This information may be combined with other information you provide to us, as
described above.
When you use our software we may automatically collect
information about your computer, including your IP address, which flight
simulation related software you have installed on your computer, the location
of your airplane within the simulator, and how you use the software.
2. What we do with the information we gather
We require this information to understand your needs and
interests and provide you with a better service, and in particular for the
following reasons:
● for
internal record keeping
● to
improve our products, services and offerings
● to
send promotional emails about new products, special offers or other information
which we think you may find interesting using the email address which you have
provided
● to
contact you occasionally for market research purposes via email
● to
customise our website according to your purchase history and interests
● to
provide certain software functionality depending on geographic context, such as
for example moving maps
3. How we use your personal information
We use personal information about you in connection with the
following purposes:
Fulfilling your requests:
● to
provide you with news, information, products and services that you request from
us
● to
complete any transaction that you are undertaking with us
● to
administer any promotion, survey or competition that you enter via our website
● to
allow you to participate in interactive features of our service such as our
forum, when you choose to do so
Marketing:
● to
provide you with information about goods and services we or our partners offer
that are similar to those that you have already purchased or enquired about
● to
provide you with information about goods or services that may interest you
● to
measure or understand the effectiveness of advertising we serve to you and
others, and to deliver relevant advertising to you, which may be based on your
activity on our website
● to
make suggestions and recommendations to you about goods or services that may
interest you, which may be based on your activity on our website
Service Improvements and account management:
● to
ensure that content from our site is presented in the most effective manner for
you
● to
administer our site and for internal business administration and operations,
including troubleshooting, data analysis, testing, research, statistical and
survey purposes
● to
notify you about changes to our service and to send you service emails relating
to your account
● as
part of our efforts to keep our site safe and secure
● to
manage and operate your account with us
4. Where we store your personal information
We are committed to ensuring that your information is
secure. In order to prevent unauthorized access or disclosure, we have put in
place suitable procedures to safeguard and secure the information we collect
online.
The information that we collect from you may be transferred
to, and stored in, a country outside the European Economic Area (EEA). It may
also be processed by staff operating outside the EEA who work for us or for one
of our suppliers. The laws in some countries may not provide as much legal
protection for your information as in the EEA. By accepting the Terms of
Service, and submitting your personal information, you agree to this transfer,
storing or processing. We will take all steps reasonably necessary to ensure
that your data is treated securely and in accordance with this Privacy Policy.
Unfortunately, the transmission of information via the
Internet is not completely secure. Although we will do our best to protect your
personal information, we cannot guarantee the security of your information
transmitted to our site; any transmission is at your own risk.
5. How long we store your personal information
We store your personal information for as long as we need to
fulfil the purposes for which the personal information was collected. (Swedish
tax authorities require payment information to be stored for seven and a half
years.)
6. How we use cookies
A cookie is a small file which asks permission to be placed
on your computer's hard drive. Cookies allow websites to respond to you as an
individual and tailor its operations to your needs, likes and dislikes by
gathering and remembering information about your preferences. Our website uses
cookies to distinguish you from other users of our website. This helps us to
provide you with a good experience when you browse our website and also allows
us to improve our site and to provide interest-based advertising.
A cookie in no way gives us access to your computer or any
information about you, other than the data you choose to share with us. You may
adjust the settings on your browser to refuse cookies but some of the services
on our website may not work if you do so.
7. Links to other websites
Our website may contain links to other websites of interest.
However, once you have used these links to leave our site, you should note that
we do not have any control over that other website. Therefore, we cannot be
responsible for the protection and privacy of any information which you provide
whilst visiting such sites and such sites are not governed by this privacy
statement. You should exercise caution and look at the privacy statement
applicable to the website in question.
8. Controlling your personal information
You have the right to ask us not to process your personal
information for marketing purposes. You can exercise your right to prevent such
processing by checking or unchecking certain boxes on the forms we use to
collect your data. You can also exercise the right at any time by updating your
preferences of your user account.
We will not sell, distribute or lease your personal
information to third parties unless we have your permission or are required by
law to do so. We may use your personal information to send you promotional
information about third parties which we think you may find interesting as part
of our service as a news and information provider.
Under the General Data Protection Regulation (GDPR) (EU)
2016/679, you have a right to download, modify or delete personal information
which we hold about you.
If you believe that any information we are holding on you is
incorrect or incomplete, please email us as soon as possible at
account@navigraph.com and we will promptly correct any information found to be
incorrect.
9. Email marketing
Please sign in to your account to set your email
subscription preferences. If you do not have an account you can unsubscribe
from all email marketing lists using the unsubscribe link included at the end
of every email.
10. Contact information
10.1. Data controller
The data controller is Navigraph KB (SE969697064001), Stora
Nygatan 7, 111 27 Stockholm, Sweden.